Today was a bad day at work. Understaffed, overworked, unappreciated. Huge, troublesome changes at work over the past months have left everyone's nerves frayed. Working in a fast paced specialty physician's office may not be as hard as hospital work, but it is a tough job, and only the strong survive. Troubles at home, troubles at work, no place to really be happy except perhaps in my car these days.
A new project I volunteered to head up, involving pages and pages of scheduled doctors appointments, over a hundred phone calls. Messages left, calls returned, phone tag. I was so irritated by 9a.m. I was grinding my teeth. All of this, while still doing my regular job, my hardworking coworker and I, the two of us at a three person desk where four would be even better.
When I got to Sean's name on the list, I left a message on his mother's cell phone, apologizing and explaining that we had to reschedule his checkup. Then I tried the home number. As I was leaving the same message, his mother picked up the phone. Carrie! I chimed, I just left a message on your cell, I'm so sorry to bother you but we need to reschedule Sean's appointment. Dead silence, then I heard her breathing hard. Then, quietly, she said "Sean died on the 11th".
I felt my throat constrict, for a few seconds I had no words, nor the lung power to push them out. Finally, I said I was so sorry, so very sorry. Then I asked what happened. I didn't really know them, just saw them a few times a year, but I felt it was ok to ask. She told me he had croup, which turned into what was called para- influenza, which went to his brain stem, and he died. He was seven years old. Again and again I offered my sympathies, empty words but well intended. She said she was sorry, she should have called to cancel, but with everything that happened...... and her words trailed off.
I was nauseous for the next hour. I'd like to say that my day got better because I was reminded of what was really important, like our health, our families. I'd like to say that this mother's grief, her unspeakable loss shook me out of my own workday misery. I can't say that. It wrecked me for the day, the day stayed rotten, and I couldn't wait to get home to cry. For her, for Sean, for myself.
They say if everyone put their troubles out on a table, and everyone saw each others troubles, each person would take their own back.
That much, I can say, is true for me.
***Sean and Carrie are not their real names***